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E-Discovery Challenges Presented By Voice Mail

April 22, 2010
John D. Martin , Heyward D. Bonyata

Reprinted from Law 360 Product Liability Law, http://www.law360.com

Gone are the days when the use of voice mail came without a paper trail. Today, many organizations are turning to unified messaging platforms to integrate all communications — meaning that voice mail, faxes, instant messages and e-mail may all be delivered to users in their e-mail inboxes. This integration may solve business communication issues, save costs and enhance collaboration, but it may come at a price.

Most forms of electronic communication, including voice mail, are generally discoverable under the Federal Rule of Civil Procedure. See, e.g., In re: Flash Memory Antitrust Litig., No. C-07-00086-SBA, 2008 WL 1831668 (N.D. Cal. Apr. 22, 2008) (ordering parties to preserve “documents, data, or tangible things,” which expressly included voice mail).

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